What is a Virtual Medical Office Assistant?

Rey Palmares
Aug 29, 2017
News and Tips
Virtual Medical Assistance
Xilium VMAs

Office assistants are crucial to any serious business. As a professional, your focus should be on the work. The tasks that come with maintaining a business shouldn’t be an encumberance. A Virtual Medical Office Assistant can help you with all of your office needs – but how exactly?

At Xilium, we make sure to hire only registered nurses for Virtual Medical Office Assistants. Nurses are more familiar than non-nurses with the processing patients, terminology, and other procedures involved. As nurses, they require minimal supervision and training. They are assisted by a professional support team in the Philippines. Their experience and knowhow ensure clarity in your discussions and quality in your practice.

HIPAA policies are a key feature in our services. Xilium understand that privacy becomes a luxury in cyberspace where everything may be destroyed or stolen at the push of a button. Privacy and security are essential concerns that we provide for our clients. Our Virtual Medical Office Assistants are well-versed HIPAA policies, guaranteeing a higher degree of protection for sensitive information in your patients’ records, taxes, and other financial transactions. Xilium is an offshore company that undergoes regular auditing and reviews. As such, we make sure our nurses undergo training more often for better compliance. We understand that hiring an office assistant is you trusting us for safekeeping.

More than that, our clients are our partners. Questions, concerns, and feedback are major factors in developing our company policies, recrafting our processes, and continually adapting to our clients’ needs. We always strive to provide our clients with a commitment and service you won’t find anywhere else.

For more details, drop us a line here.

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Xilium offers Virtual Medical Assistant Services to doctors and healthcare providers. It is a business process outsourcing company in operation since 2011.
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