Virtual Medical Assistant



Xilium, a business process outsourcing company, offers Virtual Medical Assistant Services to doctors and healthcare providers. It has been in operation since 2011.


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Our Team. Your Virtual Medical Office.

Our Virtual Medical Assistants (VMAs) are skilled Philippine registered nurses with hospital experience. They have the tools for the trade and are technically supported to effectively fulfill tasks to help support your growing practice.

With our team, you can have your very own virtual medical office. Our VMAs can help you with administrative tasks, customer service, EMR management, claims processing, and more. To know more about our services, click the button below.

Improved Patient Satisfaction. Reduced Cost.

We aim to help healthcare practitioners render a more focused organization for the improvement of patient satisfaction at a reduced cost. We provide service for organizations and private practice professionals in family medicine and other medical specialties, mental health and counseling services, physical therapy and wellness, and other health-related services.

Call us at (919) 438-2735 or click the button below to drop us a line.

What does a Virtual Medical Assistant (Medical Virtual Assistant) do?

A Virtual Medical Assistant (VMA) is an administrative professional who assists healthcare providers with general administrative and healthcare practice specific tasks.

What tasks are handled by your VMAs?

Our VMAs can handle a range of tasks including, but not limited to, customer service, EMR management and migration, medical billing and coding, and medical accounting.

Are you HIPAA compliant?

Yes. We have all our VMAs undergo HIPAA training and regularly conduct auditing to constantly ensure compliance. Click here to know more about our HIPAA training program.

How do you guarantee security of your accessed data?

Our Security Policy mandates using Lastpass password management system and 2 factor authentication. It is used internally for login and account access on all systems that support it. Further, no data is stored locally on computers but in Google’s cloud systems. Additionally, all VMAs follow and are monitored for HIPAA compliance.

How much do your services cost?

We have standard packages for part-time and full-time and we’ll customize plans to fit your needs. You may speak to one of our sales representatives for more specific details about our pricing by calling (919) 438-2735.

Are all your VMAs from the Philippines?

Yes, all the virtual assistants reside in the Philippines and are registered nurses. All of them work from our offices with full IT and networking support.

Is Xilium a US registered company?

Yes, it is registered in Raleigh, NC and owned by US citizens.

Got other questions? Drop us a line, click here