(919) 438-2735 info@xiliumvirtual.com

Building a Remote Work Culture

by: Abigail Sabido | March 31, 2021 | Healthcare
Members of today’s remote workforce face unique challenges in building connections. For virtual medical assistants (VMAs), it could be harder. They’re often outsourced from oceans away and with little to no chance of meeting the rest of…

Before You Go to a Coworking Space

by: Liezel Porras | March 15, 2021 | News and Tips
For workers who are now stuck at home (without a commute to set household duties apart from work responsibilities), working hours can pass in a blur. The virtual world may have provided a lot of options for people to…

Working from home? How are you faring?

by: Liezel Porras | February 16, 2021 | Company
It’s been a year since the COVID-19 outbreak began, and many of us are still grappling with the changes, especially with the work-from-home (WFH) setup. Coordination and communication are some of the challenges we continually deal with. However, working…

The VMA Advantage in the New Normal

by: Abigail Sabido | August 10, 2020 | Healthcare
The virtual workplace was almost unheard of until COVID-19 broke out. Now, telecommuting, remote work, or work from home (WFH) is synonymous with the “new normal.” Following the state-wide…

The Rise and Challenges of Remote Patient Monitoring

by: Kate Vergara | June 8, 2020 | Healthcare
Remote Patient Monitoring (RPM) is the process of providing and assisting a patient with their treatment from a distance. The year 2020 is said to be a culmination of all RPM efforts, but COVID-19 accelerated…

How VMAs Can Provide Essential Telemedicine Support

by: Rey Palmares | April 28, 2020 | Healthcare
Virtual medical assistants are at an advantage for their remote work set-up during this abrupt shift to work-from-home. They’ve long been reliant on telecommuting tools to perform functions efficiently, making them well-versed in essential telemedicine technology.…

Vital Tools for Virtual Medical Assistants

by: Abigail Sabido | December 27, 2019 | News and Tips
A remote workplace is what sets VMAs apart from an in-house medical assistant. The set-up also requires them to communicate with other staff, clients, and patients more strenuously to maintain good working dynamics. That’s why…

How the BPO Industry Helped Revive Iloilo’s Economy

by: Rey Palmares | August 27, 2019 | Business ,Company ,Company Development ,Management
The BPO Industry in the Philippines started in the capital of Manila in the early 2000’s. Almost 20 years later, it has rapidly expanded across the Philippine archipelago. One such locale that has greatly…

PH’s 18th Congress Eyes Wage Increase for Nurses

by: Abigail Sabido | July 26, 2019 | News and Tips
On July 22, 2019, the president of the Republic of the Philippines gave his fourth State of the Nation Address (SONA) at the country’s House of Representatives’ headquarters. President Rodrigo Duterte highlighted many…

DOH moves for Telemedicine

by: Rey Palmares | June 21, 2019 | Healthcare ,Technology ,Virtual Medical Assistance
The practice of Telemedicine in the Philippines started taking root in 2016 with altruistic intentions. Telemedicine was strictly developed for the sole purpose of helping Filipino people by providing healthcare service to the farther…

Rainy Season Trivia: Hot Filipino Delights

by: Abigail Sabido | June 15, 2019 | Culture
Unlike in the US where it’s starting to get summery warm, the Philippines is beginning to get gloomy and wet. The Philippine weather bureau recently declared the onset of the rainy season that’ll last…

The Struggles Behind the Neutral Filipino Accent

by: Abigail Sabido | June 7, 2019 | News and Tips
In March 2019, a survey conducted by travel website Big7 hailed the Filipino accent as one of the sexiest in the world. Ranking 21st, it’s the highest in Asia, followed by the Vietnamese, Indian, Chinese, and Japanese accents. Many Filipinos put on the American twang but it’s their neutral tone…

Nurse Practitionership in the Philippines in 2019

by: Rey Palmares | June 4, 2019 | Healthcare ,Management ,News and Tips ,Virtual Medical Assistance
Nursing is one of the most sought after professions in the Philippines. The country produces upwards of 40,000 nurses annually, many of whom aspire to work overseas. Around half of that number are able…

Top Nursing Schools in the Philippines Covered by Free Tuition Law

by: Abigail Sabido | May 27, 2019 | News and Tips
Nursing is one of the most expensive courses in the country. Government-funded schools offer affordable tuition fees but other expenses remain burdensome to many Filipinos. That’s why specialized courses like nursing are deemed exclusive to those…

NY Nurses Sign Landmark Agreement for Better Employment

by: Rey Palmares | April 23, 2019 | News and Tips
Nurses are understaffed, underpaid, and overworked. Yet despite being a critical element in an industry of vital public interest, nurses are constantly overlooked and overshadowed by large companies. The American Association of Colleges of Nursing (AACN) believes that current…

New Screening Device for Hard-to-Detect Cancers

by: Abigail Sabido | March 20, 2019 | News and Tips
Scientists from the University of Kansas (KU) and KU Cancer Center have developed a device that can screen hard-to-detect cancers. Known as the 3-D Nanopatterned Microfluid Chip, this ultrasensitive equipment distinguishes subtle indications of cancer in the plasma undetectable by standard microfluidic…

The Unexpected Costs of Becoming a Nurse Practitioner

by: Gene Dofitas | February 7, 2019 | Business ,Healthcare ,Management
Becoming a Nurse Practitioner undoubtedly entails a lot of expenses which are commonly associated with direct costs like school tuition fees or housing expenses. These costs depend on several different factors that depend on the educational course…

Maintaining a Work-Life Balance for Doctors

by: Rey Palmares | December 14, 2018 | Healthcare
Last June 2014, Drs. Raja & Stein published a study in the US National Library of Medicine entitled Work-Life Balance: History, Costs, and Budgeting for Balance. The paper discusses a timeless predicament in the healthcare industry -- how important is work-life balance…

Reducing Physician Burnout-Related Costs Through EHR Improvements

by: Chikee Tiu | December 5, 2018 | Healthcare ,News and Tips ,Virtual Medical Assistance ,Xilium VMAs
In the past year, about 51% of physicians reported frequent feelings of burnout and it’s costing healthcare organizations a lot. Burnout-related costs, like replacing existing physicians, can sum up to $500,000 to roughly $1 million—but that’s only a portion of the…

Virtual Assistance and Productivity in Healthcare Practice

by: Chikee Tiu | November 30, 2018 | Company Development ,Healthcare ,News and Tips ,Technology ,Virtual Medical Assistance ,Xilium VMAs
Technology has transformed how services are being delivered in different service sectors. In the healthcare industry, technology has enhanced the delivery of medical care exponentially. As healthcare professionals face a growing population of patients with distinct needs, technology creates ways for easier…

Philippine Nurses in the World Stage

by: Gene Dofitas | November 20, 2018 | Healthcare ,News and Tips ,Xilium VMAs
The story of Filipino Nurses and their immigration to countries such as the US is one that is much deeper than that of opportunity abroad. According to Dr. Catherine Ceniza Choy, an expert historian, “Filipinos and specifically specific groups of Filipino…

Bridging the Healthcare Supply and Demand Gap

by: Gene Dofitas | November 14, 2018 | Healthcare ,Management ,News and Tips ,Virtual Medical Assistance
It is a sad reality that many patients must either wait too long or travel too far just to get connected with a healthcare provider. In developing nations, some patients don’t even get the appropriate care for diseases that could be deemed…

Open Enrollment: The Dangers of Not Changing Insurance Providers Often

by: Chikee Tiu | November 9, 2018 | News and Tips
People’s insurance needs change across different transition periods in their lives. More specifically, this includes life events like moving out of the house, buying a new car, getting married, changes in income, or even having a new child.…

Path Outlook: Pediatric Nursing As A Career

by: Chikee Tiu | November 5, 2018 | News and Tips
A career in nursing has endless opportunities. As a nurse, you get to work in different healthcare delivery settings and across a broad range of specializations: from nurse practitioners to military or trauma nurses. The diversity of these specializations makes it…

Why Changing Insurance Providers Is Good For Your Practice

by: Chikee Tiu | October 26, 2018 | Healthcare ,Management
Finding the right insurance provider for your practice can be tricky. Factors such as insurance company policies and reimbursement schemes can hold an influence over your practice and your revenue. As Open Enrollment starts on November, a good thing to consider is changing or updating your insurance providers. As insurance…

Marketing, Management, and Medicine

by: Gene Dofitas | October 24, 2018 | Business ,Healthcare ,Management ,News and Tips
The world of business and medicine are becoming more interconnected. It is easy to get so caught up in the art of medicine that we forget the business aspect of it. A study published on the…

Nurses and Breaking Bad News

by: Rey Palmares | September 20, 2018 | Management ,News and Tips
When a patient dies or is diagnosed with a ‘life-limiting’ illness, doctors and nurses have the responsibility of ‘breaking the bad news’ to the family. A study by Warnock in April 2014 and published in the…

Understanding Two-factor Authentication

by: Nina Sullano | August 23, 2018 | News and Tips ,Security ,Technology
When the man behind passwords admits the system is flawed, having a password on its own just won’t cut it anymore. For anything that’s stored online, even under a good password, it’s always at risk. Everyone living in this digital age probably has an intuitive idea of what the point…

Passwords: How to Make them Right

by: Nina Sullano | July 30, 2018 | Management ,News and Tips ,Security ,Technology
If you think about it, passwords are like doors to your house, or fences around your property. They’re only as good as their materials in keeping intruders out . Weak passwords will get you robbed before you even realize it; Sturdy passwords will make it harder for them to intrude,…

Smaller Practices, Less Physician Burnout

by: Rey Palmares | July 16, 2018 | Company ,Company Development ,Healthcare ,Management ,News and Tips
Earnestly discussed by researchers in the Information Age, physician burnout has plagued the healthcare industry due to swelling numbers of patients and dwindling numbers of doctors. A recent study published in the Journal of the American Board of Family Medicine has new information on this phenomenon relating to small practices.…

Could Robots Ever Replace Nurses?

by: Rey Palmares | July 9, 2018 | Company Development ,Healthcare ,Management ,News and Tips
Xilium takes pride in its staff and facilities: registered nurses using advanced technology and techniques to get the job done. Since the Information Age began its full swing in the 21st century, professions have been reworked to be quicker and more efficient with technology. However, there is public fear that…

The US in 2025: A Revival for the Filipino Nursing Industry?

by: Rey Palmares | June 28, 2018 | Company Development ,Healthcare ,News and Tips ,Xilium VMAs
Many Filipinos take up nursing as a profession for an opportunity to work abroad. Among other countries through the years, the US has been envisioned as a land of golden opportunity for registered nurses. While the industry has suffered its fair share of collapses, signs point towards a revival in…

Are Virtual Physician Visitations the Future?

by: Rey Palmares | June 18, 2018 | Healthcare ,News and Tips ,Security ,Technology
Last August 10, 2017, marketing intelligence company, Parks Associates, published a study revealing that up to 60% of US patients were open to online care. Results of the study in were divided into four categories in descending order: Follow-up Care, Ongoing Treatment, Sudden but Non-Life Threatening Occurrence, and Routine Check-ups.…

The Filipino Nurse in a Nutshell

by: Ernesse Berlin | May 9, 2018 | Culture ,Healthcare ,News and Tips ,Xilium VMAs
The Philippines has been exporting nurses from the late 1970’s up to the present. Twenty five percent of the nurses in the world are Filipinos. In 2017 alone, almost ten thousand new nurses have passed the local board exam.   Brief History of Nursing in the Philippines The country was…

Hospital Life: Why nurses leave

by: Melody Rolluda | April 25, 2018 | Company Development ,Healthcare ,News and Tips
Every nurse shares the same ambition of working at a hospital. However, over the years more nurses are leaving the hospitals to seek better opportunities that are being offered these days. Managers wonder why is it that nurses leave. The answer to that question encompasses a number of factors.  …

Getting to Know Your VMAs

by: Ernesse Berlin | April 13, 2018 | News and Tips ,Xilium VMAs
Working at night is not a new concept and it has been practiced in different industries. Healthcare practitioners like nurses and doctors have to work around the clock to make sure that a hospital is in running order. Security guards and military men stay up late to watch over safety…

What Do They Do With All Those Nurses?

by: Rey Palmares | October 24, 2017 | News and Tips ,Virtual Medical Assistance ,Xilium VMAs
The mid 2010s found the nursing industry in bad shape. The sudden collapse of the nursing market left many either unemployed or taking jobs below their specialization. Nurses in the Philippines had to adjust as work opportunities promised abroad were slowly shut down as local hospitals and clinics had been…

The Best Nursing Schools in the Philippines

by: Rey Palmares | September 18, 2017 | Culture ,Healthcare ,News and Tips
June 2016 saw the birth of over 6,000 nurses in the Philippines as the Nursing Licensure Exam’s results were finally released. Never a…

Telemedicine Today

by: Rey Palmares | September 11, 2017 | Company ,Healthcare ,Management ,News and Tips ,Technology ,Virtual Medical Assistance ,Xilium VMAs
Burgeoning technologies have allowed humankind to push past the traditional barriers of space and time, particularly in reference to the Internet. On a daily basis, people from all over the world communicate in cyberspace, exchanging thoughts and ideas through conversations spanning thousands of miles.…

If I Were a Nurse, Where Would I Be?

by: Rey Palmares | September 11, 2017 | Company ,Healthcare ,Management ,News and Tips
In the Philippines, the early 2000’s were home to an influx of the young and old into the profession of nursing. Almost every Filipino family had one child schooling to be a nurse. Why do you ask is that? Nursing is one of the most difficult jobs in the world.…

What is a Virtual Medical Office Assistant?

by: Rey Palmares | August 29, 2017 | Company ,News and Tips ,Virtual Medical Assistance ,Xilium VMAs
Office assistants are crucial to any serious business. As a professional, your focus should be on the work. The tasks that come with maintaining a business shouldn't be an encumberance. A Virtual Medical Office Assistant can help you with all of your office needs - but how exactly? At Xilium,…

What Can Virtual Medical Assistants Do for Healthcare Professionals?

by: Arlene Moscaya | August 8, 2017 | News and Tips ,Virtual Medical Assistance ,Xilium VMAs
Physicians, owners, and managers juggle many areas within their practice. Every day they alleviate pain, comfort patients and sometimes even handle emergencies. This is part and parcel of caring for and attending to their patients. A practice manager works with a team to provide good care for their patients but…

10 Helpful Terms to Learn for New Virtual Medical Assistants

by: Angelo Sirue | May 4, 2016 | News and Tips ,Virtual Medical Assistance ,Xilium VMAs
Having earned a degree in nursing, I have found it easy to understand the jargon of the medical field. Apparently, not all newbie virtual medical assistants are nurses, and in the outsourcing business, there are terminologies that require effort to learn so as not to be confused when these are added to…

How a Virtual Medical Assistant from the Philippines Can Help with Patient Education

by: Juvy Ann Magbanua | August 3, 2015 | News and Tips
Patient education is an important factor in improving the quality of your patients’ lives. As medical providers, you need to emphasize the importance of self-management and self-care. Considering the involvement of your medical virtual assistants from the Philippines to promote patient engagement in their healthcare regimen is a brilliant idea.…

Virtual Medical Assistant Qualities that Affect the Medical Practice

by: Juvy Ann Magbanua | July 2, 2015 | News and Tips
VMAs equipped with exceptional qualities can cope with the trends of the medical profession. They handle the delegated tasks that you – the medical practitioner – neither have the experience nor the time for doing. As the medical provider, you need to understand other factors that affect the work habits…

Virtual Medical Assistants: Key to Successful Healthcare Service

by: Juvy Ann Magbanua | June 10, 2015 | News and Tips
This is the continuation of a two-part blog about the benefits of hiring virtual medical assistants for your medical practice. For this part, we are going to tackle how medical VAs prove to contribute in the mobility of healthcare services by utilizing different medical-related softwares or applications. This will also…

Virtual Medical Assistants: Key to Successful Healthcare Service

by: Juvy Ann Magbanua | June 5, 2015 | News and Tips
This is the beginning of a two-part blog discussing the benefits of hiring medical virtual assistants for your medical practice. This tackles how medical VAs can learn different medical-related software or applications which can organize your practice into a seamless cohesive unit. This will also contain a review of the…

How Virtual Medical Assistants Can Gradually Reshape Healthcare

by: Admin | November 12, 2014 | News and Tips
Innovation and the world wide web influence the progress of different industries today. Healthcare, partnered with technological advancements, is considered as one of those industries foreseeing a better future. This endeavor is made manifest through the help of virtual medical assistants. The future of healthcare, VMAs, will assist patients to…

Virtual Medical Assistants: The Future of an Interactive Health Care?

by: Admin | October 23, 2014 | Virtual Medical Assistance
Sometimes, people are intimidated by the authority that healthcare providers represent, leaving them in a perpetual apprehension: Should call up their doctors for clarifications about prescriptions or should they just take them? This does not only pose a problem but a huge risk on their care and overall well-being. The…

Forum and Blog Commenting Tips: A Virtual Medical Assistant’s Experience

by: Angela Castañares | June 13, 2014 | Virtual Medical Assistance
A few weeks back, my supervisor asked me to do a blog on my experience as a virtual medical assistant doing a blog and forum commenting task. While most of you would probably start your blogs like: “ It was a summer of firsts. It was my first time all…

Job Hazards: Are there Health Risks in Being a Virtual Medical Assistant?

by: Admin | March 21, 2014 | Virtual Medical Assistance
Did you ever wonder if working as a medical virtual assistant will make you encounter any health hazards while on the job? Turns out there may be some health issues related to the job - very dangerous ones at that. The routines that are at the bottom of it all…

Virtual Medical Assistant Services: Know What to Outsource

by: Admin | June 19, 2013 | Virtual Medical Assistance
Medical practitioners are one of the busiest professionals. They need to maximize their time to accomplish all the things on their list such as meeting with patients, seeing their progress, and making follow up visits. They also need to do some documentations, answer emails and phone calls from other patients…