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Innovation and the world wide web influence the progress of different industries today. Healthcare, partnered with technological advancements, is considered as one of those industries foreseeing a better future. This endeavor is made manifest through the help of virtual medical assistants.

The future of healthcare, VMAs, will assist patients to become more comfortable and responsive. They will help alleviate patients’ fears and apprehensions, emotions which are a  stigma to healthcare – fear of illness, fear of doctors, fear of medicines and procedures, and fear of inescapable cost.

So, what can VMAs do to improve healthcare?

For Healthcare professionals:

  1. Have more personal time to spend either for personal errands or  for rest. More importantly, there will be more time to spend time with loved ones. This is achievable by letting virtual medical assistants handle the hassling and tedious tasks like paperwork, marketing, and inquiries.
  2. Help facilitate the growth of your practice or business by taking care of marketing campaigns through website development (or maintenance), blog writing, social media management, newsletter creation, and distribution.

  3. Data organization is important for every healthcare professional. VMAs can sift through all the accumulated data for all the years that a healthcare professional is in business, put them together to make a databank of all clients’ personal information and medical histories – this way they can be easily accessed when needed.

  4. Improve the general efficiency of the practice of any healthcare professional. By taking some of the tasks that healthcare professionals usually do by themselves, VMAs allow them to have more time talking with patients. This way, the practitioner will gets the chance to make the patient become more accustomed to him/her and his/her role in their well-being.

For Patients

  1. Making patients at ease with their treatment or healthcare regimen is one of the best things a VMA can do. Patients naturally have a lot of fears after having sought medical attention; they would have so much questions. VMAs can be there for them to answer their queries and re-schedule their follow-up appointments if the patient had to attend to something important.

  2. A bridge connecting patients to their healthcare professional is the best description for VMAs. They make sure the doctors know about their patients’ concerns and questions, especially those they can’t answer by themselves.

  3. Empowering patients with knowledge and understanding is one of the strengths that VMAs have under their belt. Not only that, they can help patients through the process of their medication or treatment, relating with them each stage and each aspect of their treatment for a better understanding of the process that they have to undergo. This could give confidence to patients, helping them face their struggles, as well as possessing the strength to perform to get better.

  4. A force of encouragement while being an enforcer of proper healthcare is the balance that can be provided by VMAs for a patient’s healthcare process. They will provide the motivation patients will need; on the other hand, they can encourage patients when they are down.

Little by little, medical virtual assistants will diminish the inefficiencies in healthcare by bridging a healthier communication between healthcare practitioners and their patients. They are one of the aspects in healthcare innovation that will pave the way for people to have a better outlook towards healthcare. The role that virtual medical assistants play in the advocacy of well-being is becoming more obvious and realized. Time will show how well they will reshape the future of healthcare.